PERSONAL GROOMING & SELF DEVELOPMENT
COURSE CONTENT:
DAY-1 Confidence speaks and Personality blooms
PERONAL DEVELOPMENT:
1) Self-confidence & Build self Esteem
2) Facing Fears
3) Stress Management & Control anger
4) How to improve body Image (Positive body Image)
5) Interview skills
6) Time Management &Personal Development
7) Personal Grooming & Hygiene
8) Self-Awareness
Day-2 Effective Communication skills & personal development
1)Understanding the essential components of effective communication.
2) Importance of tone
3) Non-Verbal communication
4) Verbal Communication
5)Effect and Impact of power words
6) Presentation Skills
7) Grammar and Vocabulary
8) Write job application/ prepare C.V
9) Writing activities through picture stories
10) English speaking Exercise
11) Email Communication Etiquette
12) Public speaking /soft tone
13) Oral presentation skills
Day- 3 Cabin Crew & Front desk
1) Define the cabin crew profession & Industry requirement
2) Lifestyle skills
3) Height / Weight Requirements
4) Look Smart
5) Importance of dressing professionally
6) Interview Skills and Presentation during interview
7) Customer Service & managing passenger interaction
8) Handle difficult customers
9) Inflight service
10) Grooming (t's not an accident that flight attendants look stylish and well groomed.
Airlines have appearance standards that can include.
11) Language abilities
12) Decisiveness/leadership quick decision in an emergency
13) Introduction to the top airline Industry and job openings
14) Safety Equipment & Procedure
15) Problem solving techniques
16) Key skills in Hospitability
17) Jobs in Hotels/motels
18) Fundamental Operation of Front Office
19) Responsibilities of Front desk Operator/ Officer
20) Importance of technology and teamwork.
After completion of the course, the students have an edge over others as they are well prepared to face challenges that are involved in their career as Cabin Crew/front desk officer.
Conclusion of course and distribution of Certificates.